Customer Account Login Issue

Incident Report for Cartika

Resolved

The customer portal had services restored this morning at approximately 7:30AM EST

we have been monitoring the service all day to ensure no further problems occur and are now closing this incident as resolved

Posted Jan 12, 2022 - 15:47 EST

Investigating

Currently we are experiencing an issue with our Cartika Accounts portal login. You may have issues accessing your account at this time. We are working on resolving this issue.

Posted Jan 12, 2022 - 03:42 EST

This incident affected: Cartika Toronto (Shared Email, Shared Web, Shared Database, Cloud Email, Public Cloud, Access Management, Mobile VPN, Big Data, Backups, Cartika Accounts Portal) and Cartika Dallas (Shared Email, Shared Web, Shared Database, Cloud Email, Public Cloud, Access Management, Mobile VPN, Backups, Big Data).