Cartika Status

All Systems Operational

Cartika Toronto Operational

Shared Email Operational

Shared Web Operational

Shared Database Operational

Cloud Email Operational

Public Cloud Operational

Access Management Operational

Mobile VPN Operational

Cartika Dallas Operational

Shared Email Operational

Shared Web Operational

Shared Database Operational

Cloud Email Operational

Public Cloud Operational

Access Management Operational

Mobile VPN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

Network Connectivity Issues

Postmortem - Read details
Jul 19, 01:18 EDT

Resolved - This incident has been resolved
Jul 19, 01:10 EDT

Monitoring - We have resolved connectivity in our Toronto facility as well as pushed a fix for FTP to the fleet. This change may take a few hours to fully propagate to all servers.

We are changing this incident to Monitoring Status and will monitor things for the next few hours before declaring it fully resolved.
Jul 19, 00:45 EDT

Update - Connectivity has been restored in our Dallas, TX facility. Some clients may be experiencing issues with FTP to a few Windows servers in that locale. We are pushing a patch shortly to resolve this.

Toronto (Access Management and connectivity) is still being worked on at this time.
Jul 19, 00:31 EDT

Update - We are currently working to resolve an issue with our Domain Controllers causing connection difficulty for some clients. Our team is working as swiftly as possible to fix impacted systems. Additional updates to follow.
Jul 18, 20:57 EDT

Update - We have resolved Exchange connectivity in Toronto and are working to issue a fix for Dallas. Any customers with continued connectivity issues in the Toronto locale should contact support@cartika.com so we can investigate.
Jul 18, 19:15 EDT

Identified - We have identified an issue with our Microsoft Exchange services and are pushing a fix to them now. We are also working with impacted clients and network vendors to fully resolve all connectivity issues. Further updates to follow.
Jul 18, 18:29 EDT

Investigating - We are currently investigating reports of network connectivity issues impacting several portions of our network. Updates will be posted here as they become available.
Jul 18, 17:33 EDT

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

Scheduled Network Maintenance - Dallas

Completed - You recently received an email from us stating that we would be performing network maintenance in aour Dallas facilities on 20th. We are cancelling this maintenance and will reschedule. You will receive a notification a minimum of 2 weeks prior to the new maintenance dates.
Jul 9, 13:44 EDT

Scheduled - During the period of July 20th (Midnight Eastern) to July 20th (6AM Eastern), significant network maintenance will be performed in our Dallas, TX facility.

These upgrades will allow increased capacity & enhanced reliability to the core Dallas, TX network.

During this 6 hour period we anticipate a single period of degraded performance while routes are modified, to last around 20 minutes in total.

Updates will be posted at status.cartika.com during this maintenance period.
Jul 7, 18:36 EDT

Jul 8, 2019

No incidents reported.