Jul 19, 01:18 EDT
This incident has been resolved
Jul 19, 01:10 EDT
We have resolved connectivity in our Toronto facility as well as pushed a fix for FTP to the fleet. This change may take a few hours to fully propagate to all servers.
We are changing this incident to Monitoring Status and will monitor things for the next few hours before declaring it fully resolved.
Jul 19, 00:45 EDT
Connectivity has been restored in our Dallas, TX facility. Some clients may be experiencing issues with FTP to a few Windows servers in that locale. We are pushing a patch shortly to resolve this.
Toronto (Access Management and connectivity) is still being worked on at this time.
Jul 19, 00:31 EDT
We are currently working to resolve an issue with our Domain Controllers causing connection difficulty for some clients. Our team is working as swiftly as possible to fix impacted systems. Additional updates to follow.
Jul 18, 20:57 EDT
We have resolved Exchange connectivity in Toronto and are working to issue a fix for Dallas. Any customers with continued connectivity issues in the Toronto locale should contact firstname.lastname@example.org
so we can investigate.
Jul 18, 19:15 EDT
We have identified an issue with our Microsoft Exchange services and are pushing a fix to them now. We are also working with impacted clients and network vendors to fully resolve all connectivity issues. Further updates to follow.
Jul 18, 18:29 EDT
We are currently investigating reports of network connectivity issues impacting several portions of our network. Updates will be posted here as they become available.
Jul 18, 17:33 EDT