In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 00:00 EDT
Scheduled - We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and Cartika engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.
Cartika Toronto Under Maintenance
Shared Email Under Maintenance
Shared Web Under Maintenance
Shared Database Under Maintenance
Cloud Email Under Maintenance
Public Cloud Under Maintenance
Access Management Under Maintenance
Mobile VPN Under Maintenance
Big Data Under Maintenance
Backups Under Maintenance
Cartika Accounts Portal Under Maintenance
Cartika Dallas Operational
Shared Email Operational
Shared Web Operational
Shared Database Operational
Cloud Email Operational
Public Cloud Operational
Access Management Operational
Mobile VPN Operational
Backups Operational
Big Data Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During this maintenance period, our Network Engineers and Data Centre Operations teams will be conducting the first of two maintenances to upgrade the firmware and hardware.

This maintenance is scheduled to take place on Tuesday, July 6th, 2021 from Midnight (00:00) to 5AM EST, in which we intend to upgrade our gear to a more robust and reliable code and it has been advised by our vendor to increase stability in the network.

Your services will become unavailable for up to 5 minutes at a time throughout the duration of the maintenance.

Updates will be posted at status.cartika.com during this maintenance period.


Thank you,
Posted on Jun 15, 14:29 EDT
Past Incidents
Jun 20, 2021

Unresolved incident: Windows and Linux Managed Servers OS Patching - Canada.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - This incident has been resolved.
Jun 17, 19:54 EDT
Update - We are continuing to monitor for any further issues.
Jun 17, 19:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 19:09 EDT
Investigating - We are experiencing issues with our web25 shared server on boot, we will provide updates as we resolve the issue.
Jun 17, 16:46 EDT
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Resolved - The issue was due to RAID configuration and has been resolved
Jun 13, 10:47 EDT
Update - We are continuing to investigate this issue.
Jun 13, 10:46 EDT
Investigating - Shared US server web25 is currently down and we are investigating the cause of the issue. We will provide updates on the issue as we go
Jun 13, 07:58 EDT
Completed - The scheduled maintenance has been completed.
Jun 13, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 EDT
Scheduled - We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and Cartika engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.
Jun 12, 20:46 EDT
Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021
Completed - The scheduled maintenance has been completed.
Jun 6, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:01 EDT
Scheduled - We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and Cartika engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.
Jun 5, 21:56 EDT