MAIL4 Connectivity Issues

Incident Report for Cartika

Resolved

This incident has been resolved.

Posted Jan 04, 2021 - 13:53 EST

Identified

We have identified the issue with the MAIL4 server and are working on a fix to prevent this from re-occurring. Updates will be posted here as they become available.

Posted Jan 04, 2021 - 13:05 EST

Investigating

Cartika NOC is currently investigating connectivity issues on the MAIL4 server in our Dallas, TX facility. Updates will be posted here as they become available.

Posted Jan 04, 2021 - 12:34 EST

This incident affected: Cartika Dallas (Cloud Email).