Backups - Restoration Outage

Incident Report for Cartika

Resolved

The underlying issue here has been resolved however we are in the process of making final adjustments to enable self-service data restorations. Clients wishing to initiate a data restore should send a ticket to our Helpdesk.

Posted Apr 12, 2019 - 12:41 EDT

Identified

We are aware of a technical issue that is causing our clients to be unable to initiate a data restore through our Backups system.

Cartika Engineers are working to resolve this but do not yet have an ETA.

Posted Apr 11, 2019 - 07:18 EDT