WIN16 FTP Outage

Incident Report for Cartika

Resolved

No further events registered on WIN16 for the past 3 hours. This incident is marked resolved.

Posted Jan 03, 2019 - 13:05 EST

Monitoring

WIN16 patches have been installed. HTTP/FTP services are resumed to operational state. We're continuously monitoring this host in the next few hours prior to setting incident as resolved.

Posted Jan 03, 2019 - 10:46 EST

Investigating

We observed intermittent FTP connectivity timeouts on this web server where service frequently locks up. We're applying emergency updates to resolve this issue. Further updates will posted in this thread as they become available.

Posted Jan 03, 2019 - 09:02 EST

This incident affected: Cartika Dallas (Shared Web).