[TORONTO] DNS Resolution Issues

Incident Report for Cartika

Resolved

This incident has been resolved

Posted Aug 02, 2019 - 20:43 EDT

Monitoring

A fix has been put in place and DNS issues have been resolved. We will continue to monitor things before marking this as resolved.

Posted Aug 02, 2019 - 20:17 EDT

Investigating

We are currently investigating reports of DNS Resolution errors for some servers hosted in our Toronto, Canada facility.

Updates will be posted here as they become available.

Posted Aug 02, 2019 - 19:58 EDT

This incident affected: Cartika Toronto (Shared Email, Shared Web, Shared Database, Cloud Email, Public Cloud, Access Management, Mobile VPN).